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False advertising

I stayed at the Hilton hotel in Vienna during a business trip. Fortunately, I didn't have to pay for the room, because 190 EUR for a night is way above my budget. The hotel advertised "Hi-Speed Internet Access" for all clients. Good. Given the mere average room I had, this would be the least for me to expect for this immense price.

Unfortunately, "Hi-Speed Internet Access" only means that the hotel is a "HotSpot" of a local telecommunications provider. Poor clerks, just get told to smile and proudly announce "Hi-Speed" in every room, when reality turns out to be just another money making scheme.

The provider's price list states 2 EUR for 15 Minutes of access. However, the hotel clerk informed me later that it was not possible to purchase time directly, I would have to go via the hotel -- at 6 EUR for half an hour. Rip off.

It turns out I actually needed the 'Net, so I bit the bullet and tried to log in, after paying the 6 EUR. However, the only thing I got to see was an OSCP error from Firefox, after being redirected to the login page on first web access. I have not investigated, but OSCP possibly uses a separate non-port-80 connection, which of course is blocked before login, so it didn't work.

Finding out that Firefox is unable to whitelist single sites in terms of OSCP verification, I quickly got tired and demanded my money back -- which of course was "not possible because the system does not allow us to cancel an existing subscription".

I find it very alarming that such "business conduct" seems to be widely accepted, or has even become a standard by now. Consumers are being ripped off on all fronts, and those in politics dedicated to protect the consumers have the bribery money so far up their rear ends that it exercises control over their small brains.

The one lesson I learned from this: the sooner I find the time to set up a DNS tunnel, the better.