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Failing to contact the Apple Store

I am trying to contact the Swiss Apple Store to inquire about one of their products. I was happy to find a free phone number on their web site, so I reached for the cellphone to dial… but could not get a connection. It turns out that they don't accept calls from a cellphone because that costs a fair amount more than from a land line.

I've spent another 20 seconds or so looking for another way to get in touch with them, but apparently they don't care about me or other cellphone users. I'll take my business elsewhere then.

NP: Guns 'n' Roses: Use Your Illusion I