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When Silence is Golden

Dear Miles & More service people: when I tell you that your actions and words (in the general terms of service) diverge, and you reply by putting your actions to words, maybe you also want to change the legal text, instead of contradicting yourself?

Alternatively, instead of just restating the facts I've included in my letter to you without adding any new information, maybe you just want to shut up?

You've definitely lost me, there shall never be another "mile" credited to my account. Fucking idiots.

NP: Portishead: Third